Skip navigation

Failed to load game setting .... contact longbow games LAD.

Forum NavigationHome > Forum Index > Longbow Support > Failed to load game setting .... contact longbow games LAD.
Level 7 Human school
Alignment: Chaotic evil
Posted on April 19, 2012 at 6:29 pm
Tagged: steam

okay so i have a problem with my steam bought hegemony: Gold game and it says failed to load game settings? then it says to contact you guys here at longbow games and says , " Reason : Error while parsing XML in file?

Level 14 Extraplanar Programmer
Alignment: Chaotic good
Location: Toronto
Posted on April 20, 2012 at 4:40 am

Your settings file is probably corrupt. Delete it and you should be good to go.

Here's how to find your settings folder.

Level 7 Human school
Alignment: Chaotic evil
Posted on April 22, 2012 at 12:34 pm

This didn't work.

Level 14 Extraplanar Programmer
Alignment: Chaotic good
Location: Toronto
Posted on April 23, 2012 at 6:03 pm

So you found a file called something like:

C:\Users\REDCELL\AppData\Roaming\Longbow Digital Arts\Hegemony Gold\Settings.xml

and deleted that file, and it still doesn't work?

Just to clarify, this window pops up as soon as you launch the game? Can you give me the exact wording of the message? When the error message is on screen, you should be able to press Ctrl+C to copy the message to your clipboard.

Level 7 Human school
Alignment: Chaotic evil
Posted on May 1, 2012 at 12:46 pm

---------------------------
Hegemony Gold: Wars of Ancient Greece
---------------------------
Hegemony failed loading game settings.

If problems persist, contact LDA Tech Support at www.longbowgames.com

Reason: Error while parsing XML in file 'C:\Users\Robert's\AppData\Roaming\Longbow Digital Arts\Hegemony Gold\Settings.xml':
Error on line 1 at column 1, near text:
'
---------------------------
OK
---------------------------

Level 14 Extraplanar Programmer
Alignment: Chaotic good
Location: Toronto
Posted on May 1, 2012 at 3:20 pm

On your keyboard, press [Windows]+[R] (tap the R key while holding the Windows key) to open the "Run" window. In that window, paste:

C:\Users\Robert's\AppData\Roaming\Longbow Digital Arts\Hegemony Gold\

This should open a folder with the "Settings.xml" file. Delete that file and everything should work again.

Level 7 Human school
Alignment: Chaotic evil
Posted on May 2, 2012 at 11:00 am

Is it suppose to download 1.5.5rev22654?

Level 14 Extraplanar Programmer
Alignment: Chaotic good
Location: Toronto
Posted on May 2, 2012 at 11:47 am

That's the latest stable version, but you shouldn't have to reinstall Hegemony; just deleting the file it's complaining about should be enough to get it working again.

Level 7 Human school
Alignment: Chaotic evil
Posted on May 9, 2012 at 4:38 pm

okay i know this is the wrong place to ask for help but is there another way keep my files on the game if i were to uninstall steam and or another place so i can fix steam sale without having to remove my files?

Level 14 Extraplanar Programmer
Alignment: Chaotic good
Location: Toronto
Posted on May 10, 2012 at 5:34 am

You've probably already figured this out, but we don't delete your saved games when you uninstall the game, even through Steam, so there's no danger there.

Level 4 Human gamer
Alignment: True neutral
Posted on December 27, 2014 at 4:51 pm

I have done the step and the Run window opened the file into internet explorer, windows but it just blank and l don't know what to do