posted January 07, 2002 09:44 PM
Most problems of this sort are caused by hardware drivers. Please download and install the newest drivers for both your video and sound cards.
If that doesn't correct the problem then you can download the newest version of DirectX from http://www.microsoft.com/directx .
Also, make sure that no programs are running in the background during play. Right-click and close any extraneous icons in your system tray, especially anti-virus programs.
If you still have problems after all that, then please drop me a note at email@example.com with details of your system setup, such as the make and models of your video and sound cards and what version of windows you are running.
Longbow Digital Arts Technical Support