posted November 14, 2000 07:02 PM
I'm sorry to hear that.
This would be a Digital River problem with their automated ordering system.
If you go to Digital River Customer Service at www.digitalriver.com/cs
you should be able to access your order to see what the problem is.
Digital River Customer Service can also be reached at 1-800-656-5426
Once those automated systems get stuck you'll likely need to talk to them directly to sort it out.